Draft Stage: 4/4

Location Intelligence

Digital Principle #2: ​Behind the customer-facing digital services there are digitally fluent employees administering highly automated and efficient digital back office systems, eliminating almost all manual processing

Digital Principle #4: The City’s customer and employee digital service layers are underpinned by a strong foundation of data collection and analysis enabling the City to make highly informed decisions about all its services.

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GIS, Geographic Information System, writ

Everything Happens Somewhere!

 

At the City of Canning whatever we do is intrinsically linked to location, whether it is a property, a road, a library, a park bench, a tree, a bin, a building, a light pole, projects, events, planning codes and issues such as illegal parking and vandalism. The City recognises the opportunities that location or spatial data has to offers and therefore has invested in an evolving Geographic Information System (GIS) which has been in place for over twenty years.

This section of the City's Digital Strategy was initiated by the City's GIS team to consolidate and standardize spatial data collection, streamline spatial processes and technologies. The City intends to take a holistic approach to spatial data with the ultimate goal of achieving digital transformation via Location Intelligence.

Location intelligence is the force behind the transformation, by combining raw textual data with location and visual dimension; we are able to reveal patterns, connections and opportunities that are difficult or impossible to interpret without the spatial component (esri, 2017). 

Geographic Information Systems (GIS) at the City of Canning

 

The City's core mapping system is IntraMaps (snippet shown on the right) however the complete GIS spatial system at the City is supported by over 300 vector layers, 50 aerial photos, 50000+ images and integrated with core systems, such as TechnologyOne OneCouncil, Authority, PinForce and Lagan.  The system is made up of GIS Software, SQL databases, internal and external integrations, hosted solutions, web mapping applications and mobility solution as shown below in the GIS Architecture diagram;

The rising trend on leveraging location intelligence by staff and the community, has led us to focus increasing our confidence on the reliability and accuracy of location based data. In order to achieve this we must develop a well-planned process for spatial data, processes and technologies at the City.

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Our Path to Location Intelligence

 

Location Intelligence at the City of Canning is made up of four components:​

  • Strategic spatial data capture - Identifying how best to capture, maintain, analyse, share and use location data across the City,

  • Enhanced access to spatial data - provide access to spatial data our staff and community to assist in discovering new levels of meaning to data to make informed decisions.​

  • Embrace and deploy spatial technologies- Adopting and implementing fit-for purpose spatial technologies to improve the collection and analysis of location data.

  • Improved spatial business process - Implementing efficient spatial workflows whereby we connect data silos to improve spatial processes to encourage collaboration and improve service delivery.

Strategic Spatial Data Capture

 

In regards to spatial data capture the City will employ the following guidelines for the capture of spatial data;

  • Location information of assets to be captured only once, with the exception of when the asset has physically changed locations.

  • All asset data collection is to include spatial parameters and they should have the true ground representation of the asset. The City will use industry standards on how spatial data is captured. 

  • All asset spatial data will stored and managed within the City's TechnologyOne OneCouncil system. By storing and managing in the one location ensures single "source of truth" of data between connected systems.

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  • The City will allow flexibility for the supply of spatial data in a wide range of digital spatial formats (and in the right projection) in acquisition documentations. This will give the City freedom to engage the most suitable vendor and not be restricted by a vendor’s inability to supply spatial data in the corporate format. The City's GIS team will be equipped with tools to handle various formats.​​

An example of the correct process for spatial data capture – Activity area should be captured as a polygon to show the extent of the asset and not just as a GPS point location. This will give us more information such as area/ overlap with other assets as well as the location. 

Enhanced Access to Spatial Data

 

Location intelligence is highly valued in the City, and all staff will have access to the spatial data, allowing for greater reuse of data therefore maximizing the value we can draw from the data.

While the City will ensure a consistent and standardised approach to spatial data collection we then need to ensure that the data is also accessed and used in a consistent and standardised manner. To meet these requirements we will leverage on the City's OneCouncil system to be the source of truth for primary spatial and non-spatial data, including the following;

  • City owned and managed assets such as roads, footpaths, trees, drainage, park furniture, CCTV cameras, buildings, light poles, buildings, defect locations on an asset, workorders against an asset, schedule maintenance of an asset  etc.​;

  • Property & rating data such land, property, reserves, title, ownership, leases, pools etc;​

Transaction data that is not stored in the OneCouncil system will be hosted on the GIS Database or access GIS database via integration. This type of data includes aerial photos, urban forestry, environmental layers, planning scheme, waste route, 3rd party utilities data, topographic data and LiDAR

To meet the aim of providing high quality spatial data we will also adhere to the following spatial data principles;

  • GIS team to administer and distribute core business datasets in a timely manner (near real time). The spatial data will be available in shapefiles (.shp*) and AUTOCAD drawing (.dwg*) formats, to be used in various software.

  • GIS team to publish Canning’s key spatial data for public usage leveraging web services technology on open data, allowing for greater opportunities for other government department, research entities, businesses, developers and students to create tools, apps and services to serve the greater Canning community.  

  • Agreed access must be provided to third party contractors/consultants requiring spatial data for City’s projects, for them to make informed decisions thereby maximising the value of the City’s investment.

  • The City's GIS team will be the primary administrator of the City's spatial data and will manage the spatial data life cycle to ensure reliability and quality of data and avoid redundancy. 

Easy to use web map applications

The City also sees great value in using spatial technologies to provide a great service to our community using easy to use web map applications. This will promote a "sense of place" by providing relevant location information to our community such as what is nearest to” me”, in “my suburb”, in “my ward”, in “my Canning”?​ 

 

The GIS team will manage all developments of web maps and publishing of spatial data on the website, to ensure Canning complies with license requirements, data privacy law and to optimize the usage to the web maps. We also see this as a great opportunity to encourage community engagement to capture local knowledge and feedback.

The follow three tier mapping options will be encouraged to staff when it comes to publishing spatial data;

Embrace and Deploy New Spatial Technologies

To achieve and sustain a high level of Location Intelligence the City will need to ensure it explores new GIS and mapping technologies enabling it to continually improve its spatial data capture, maintenance and analysis. 

 

Example of enhanced GIS information using Augmented reality (AR)

 Our focus will be on;

  • Pursuing and evaluating new technologies and data formats such as GIS as a Service (Gaas), drone mapping, virtual reality, augmented reality, Datum GDA2020 and mobile GIS solutions;

  • Enabling the automated mapping of data from IoT devices;

  • Exploring the use of open and crowd-sourced data that adds value to our existing data;

  • Automating data retrieval and feature extraction using aerial and satellite imagery (remote sensing techniques).

Improved Spatial Business Processes

 

The City's spatial data systems are used across the City's business units and the datasets underpinning these systems is too large for any one team. To best manage and maintain these datasets the City will take the following approach;

  • The GIS team will be the spatial data custodian for the City, ensuring the standardisation and integrity of spatial data. 

  • Sub-programs are responsible for their spatial data and ensuring the data reliability and accuracy.

  • The City will promote location intelligence and optimise operational efficiencies by educating all staff on how to use and maximise the value of spatial data.

For Example – Route optimisation can be achieved by showing cluster of workorders on a map and the crew can better prioritise their work areas by location instead driving from one end of the city to another. In addition provide mobility to field crew to update or collect data which can be feed, back to core systems.

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Current Needs

 
  • Uncoordinated and not standardized approach to data collection

  • Lack of ownership and end-to-end processing of data

  • Limited access to spatial data

  • Need to Connect to various data generating devices

  • Need for automation

Actions

  • Strategic capture of spatial asset data

  • Enhanced access to spatial data

  • Easy to use web map applications

  • Embrace and deploy new spatial technologies

  • Improved spatial business processes

Expected Benefits

  • Efficiencies in Workflow

  • Enhanced customer ex

  • Access to higher quality of data

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